FAQ

GMZ Global is a global financial services provider specializing in CFD trading, investment management, financial education, market research and much more.

GMZ Global is headquartered in London, United Kingdom. We also have 7 offices and numerous partners around the world.

We offer a wide range of services including trading platforms, investment management, account management, market research and much more.

You can reach us by email, online contact form, WhatsApp. Our customer service team is available 24/5

To open an account, visit our account registration page, complete the required information and submit the necessary documents.

You will need to provide valid identification, proof of address and financial information.

To reset your password, click the “Forgot Password” link on the login page and follow the instructions.

Yes. You can open multiple accounts in the “customer zone”

Update your account details by logging into your account and visiting the profile settings section.

We offer trading on GMZ Global Webtrader.

You can trade a variety of assets, including asset types like forex, stocks, commodities, indices, cryptocurrencies, etc.

Our trading hours vary by market. Generally, trading is available 24 hours a day, depending on the asset.

To place a trade, log in to your trading platform, select the asset you wish to trade and follow the on-screen instructions.

Our trading fees include ongoing charges, such as spreads, commissions and any other applicable fees.

You can deposit funds via bank transfer, credit/debit card, e-wallet, etc.

The minimum deposit amount is $250.

To withdraw funds, log into your account, go to the withdrawal section and follow the instructions.

Withdrawal processing times vary depending on the method used and typically take between 1-5 business days, depending on the method.

No fees for deposits, but withdrawal fees may apply depending on the method.

We use advanced security measures such as "SSL encryption, two-factor authentication and secure data storage" to protect your information.

Yes, we adhere to strict regulatory standards and use segregated accounts to ensure the safety of your funds.

If you suspect fraudulent activity, please contact us immediately. We will help you secure your account.

Yes, we offer a range of educational materials including tutorials, market analyses, trading guides and much more.

Our market analysis and updates are available on our website, our trading platform and through your account manager.

Yes, we offer a demo account that allows you to practice trading with virtual funds.

If you encounter a technical issue, please contact our technical support team at [email protected] or visit our gmzglobal.com/contact.

You can update your trading platform by downloading the latest version from our website or directly through the platform.

How much internet speed do I need to trade?

Yes, GMZ Global is regulated by the Anjouan Offshore Finance Authority (AOFA) with license number L15739/XGLTD.

We comply with all AML regulations and require customers to verify their identity before opening an account. For more details, please visit www.gmzglobal.com/legal/